Partners, not clients.
We don’t look at this transactionally. We look at this for the long-term. We are invested into your business with the mindset of partnership. When you thrive, we thrive.
Who We Are
Send IT was founded with a simple belief: IT should feel human.
We set out to be different from the typical support shop — more relational, more thoughtful, and far more invested in the people we serve.
We don’t see clients as tickets or transactions. We see them as partners.
We take the time to learn how your business works, understand your unique processes, and figure out what truly matters to your team. The result? Technology that supports your mission, not the other way around.
When you work with Send IT, you gain a team that feels like part of your own — invested in your operations, committed to your success, and focused on keeping your business running smoothly and thriving.
Who we are
Who we are
Bryce Washum founded Send IT in 2018 after a close family friend called and said, “Our IT is a mess, and we need you to come fix it.” That family friend became Partner #1 — and remains a partner to this day.
Bryce built Send IT on a simple belief: IT should feel white-glove, personal, and outcome-driven. His focus is serving people first and helping organizations run with clarity, security, and peace of mind. Under his leadership, Send IT has grown beyond DFW, now supporting clients across Texas and throughout the Sun Belt.
In addition to his work with Send IT, Bryce is a Senior Partner at Digital Privacy and Protection, LLC, a firm that provides layered personal cyber-safety and privacy solutions for families and high-visibility individuals.
At the core of everything Bryce does is relationship. Every partnership begins with trust, and he approaches each client with the mindset of a long-term collaborator, not a vendor.
our core values
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We treat every environment we manage as if it were our own—protecting your data, your people, and your operations with the same care we’d give to our own business. Stewardship also means giving back: we invest in the communities we serve and build systems that make a lasting, positive impact.
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Technology can feel impersonal, but support shouldn’t. We lead with empathy, communicate like real humans, and deliver a white-glove experience from start to finish. Excellence shows up in the details—clean documentation, thorough follow-through, and solutions built to last.
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You deserve clarity, not guesswork. That means transparent scopes, predictable billing, dependable SLAs, and proactive communication. We keep you informed before issues arise, create thoughtful roadmaps, and make sure you always know where things stand.
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We don’t settle for temporary fixes or band-aids. We own the entire problem until the real root cause is eliminated. Our success is measured in outcomes—greater stability, stronger security, faster operations, and meaningful wins for your organization.
Who we are
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Bryce Washum - Founder and CEO
Derek F. - Director of Support
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Adrian - Support Engineer I
David - Support Engineer I
Juan - San Antonio / Austin Support Lead
John - Lead Developer
Madeline - Support Engineer II
Michael - Support Engineer II
Paul - Construction Coordinator
Our Service Portfolio
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At Send IT Solutions, we keep your technology running so your team can focus on the work that matters. Our managed IT services cover proactive monitoring, patching, and maintenance across your entire environment, catching issues before they become downtime. We handle everything from Microsoft 365 administration and licensing to endpoint management, help desk support, and vendor coordination. Whether you're a fully remote team or a multi-location business, we build IT operations around how you actually work, not a one-size-fits-all template. With Send IT as your technology partner, you get a responsive team that treats your infrastructure like it's our own.
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Cybersecurity isn't an add-on at Send IT — it's built into how we manage every environment we touch. We deploy and monitor endpoint protection, email threat filtering, and conditional access policies to keep bad actors out and your data secure. Our team conducts regular security audits and reviews to identify gaps before they're exploited, and we act quickly when something looks off. From insider threat investigations to Microsoft 365 audit log forensics, we have the tools and experience to dig into real incidents, not just run automated scans. Send IT gives you enterprise-grade security oversight without needing an in-house security team.
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Meeting industry and regulatory requirements takes more than checking a box, and Send IT helps you build documentation and controls that actually hold up. We work with clients to formalize the policies, agreements, and reporting that compliance frameworks demand, from Master Service Agreements to executive-level security posture reports. Our team tracks access controls, audit trails, and vendor agreements so you have a clear record when it's time for a review. We help translate technical security work into the kind of documentation your leadership, auditors, or insurers need to see. Send IT makes compliance a manageable, ongoing process instead of a scramble before deadline.
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A reliable network is the foundation everything else runs on, and Send IT designs networks built to support your business today and as you grow. We plan and deploy access control and camera systems, wireless infrastructure, and core networking equipment using proven platforms like UniFi and Rhombus. Our team handles the full lifecycle — from initial design and scope of work through installation, configuration, and testing. We account for physical security, scalability, and location-specific needs, whether you're outfitting a single office or a multi-site operation. Send IT delivers network build-outs that are documented, dependable, and built to last.
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Send IT designs and installs commercial audio/visual systems that make your conference rooms, common areas, and facilities work the way your business needs. We handle everything from display and speaker installation to system integration with your existing network and access control infrastructure. Our team scopes each project around how the space will actually be used, so the technology supports the people in the room rather than getting in their way. We manage the project from design through installation and final testing, so you get a system that works right the first time. With Send IT, your A/V infrastructure is treated as part of a cohesive technology environment, not a separate afterthought.
We believe in giving back
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Convoy of hope, USA + International Relief
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Journey to Dream, Denton County, TX
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Prince of peace, Plano TX
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Nelson university, waxahachie tx